Table of Content
You have a total of 60 days to return your items, and which includes the time taken for us to send out a jiffy bag. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. The Account Holder needs to set up and maintain this service. If you delete your account – your settings will be lost. You can re-activate at any time but you will need to add all of your settings again. Prices and terms subject to change during the contract term..
It connects you to our 4G mobile network, so you could get faster speeds than with your standard broadband connection with one of our great 4G broadband deals. All my other devices are at the moment connecting to my home hub wirelessly. I'm about to install a Tenda mesh system and would appreciate a bit of guidance. I also run a BT device connected from the router to give me wifi calling to my mobile phone at the moment as the moble signal is very poor in my area.
Data safety
Google has now released the next generation of Wi-Fi solutions, Nest Wifi which is also backward compatible with everything else. This is the UN-OFFICIAL discussion and support group. This subreddit is not affiliated or run by Google. A UK Add-On covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. (So if you buy a 500MB Add-On 10 days before the date of your next bill, it'll cover the data you use for those days and the previous 20). The add-on renews automatically every month on the date you get your BT Mobile bill, unless you cancel it.
We’ll send you up-to three discs to ensure a reliable Wi-Fi connection in every room of your home. If you still can’t get a reliable Wi-Fi connection around your home we’ll give you a one-off credit of £100 off your next BT bill. The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults.
Virgin Super Hub 2 Router - 2.4GHz / 5GHz plus mains adaptor
£40.00 a month from month 25. £45.99 a month from month 25. For new Full Fibre 900 with Halo 3 customers that sign up for 24 months, £83.99 a month from month 25.
For new Full Fibre 300 with Halo 3+ customers that sign up for 24 months, £89.99 a month from month 25. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will depend on home wiring, Wi-Fi connection and time of day.
smart ecosystems
Renews automatically until cancelled. You can only access BT Sport in the UK. Includes HD content and Dolby Atmos on selected events, minimum line speed and compatible device needed. Maximum of 2 devices may be used simultaneously. For new Fibre 100 with Halo3+ customers that sign up for 24 months.
You may be able to position one of them in a room which overlooks the garden, provided it can connect to another node. I use the Tenda Nova MW3 system with my router, which has its wifi switched off. This can operate in bridge mode, and works very well. An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used.
Return policy
See the seller’s listing for full details and description of any imperfections. International shipping and import charges paid to Pitney Bowes Inc. If you need any help with your Whole Home Wi-Fi or have any suggestions for improvements please get in touch at
For new Fibre Essential customers that sign up for 12 months. Price from month 13 currently £33.99 a month. For new Fibre Unlimited customers that sign up for 12 months. Price from month 13 currently £31.99 a month.
Walk from room to room on a video call with an uninterrupted signal. Coverage throughout the home means reliable work calls and easy multitasking. Keep everything connected with dependable, fast Wi-Fi. Make sure that you that have a wireless adapter installed, or install one following the adapter manufacturer's instructions. If you're using a laptop with built-in wireless, turn wireless on by either using the wireless switch or activating wireless from within your wireless software.

Use the search to find instructions for your particular device. Next, click on a dropdown to get help connecting different devices and operating systems. If everything works when connected directly to the BT Home hub, then that is as far as support would go. This user forum is the main support route, unless you have an issue with your broadband connection, which cannot be resolved via this forum.
We're always investing in technology to give you faster broadband speeds – even at peak times – and we always give you the best broadband speed possible on your line. To see how fast you could go,use our broadband speed checker. With a choice of maximum speeds of 15Mb or 30Mb, our 4G Broadband could give you a faster connection if you live in an area with slow broadband. Home size, materials and layout can affect how Wi-Fi signal travels. Larger homes or homes with thicker walls or long, narrow layouts may need extra Wifi points for full coverage.

I’ve also had to re-enable wifi on the BT Hub as my work VPN can’t keep a connection when connected to Google Wifi with my work laptop. The problem is the Google Wifi is unstable. Connections to websites time out, but switching the wifi off and back on on the affected device will make it work. A mesh would not automatically extend your wireless to a location which is out of range of one of the nodes.
Some channels that are available in aerial mode may not be available in internet mode. It is not possible to watch recordings made in Internet mode if you switch to aerial mode. Existing TV Box Pro customers that move from aerial mode to Internet mode may lose any subsequent recordings and settings. BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Halo 2 with Fibre which comes with 15 devices.

£65.99 a month from month 25. For new Full Fibre 500 customers that sign up for 24 months. £50.00 a month from month 25. £55.99 a month from month 25. For new Fibre 250 customers that sign up for 24 months. For new Fibre 100 customers that sign up for 24 months.